• Please allow 3-5 working days for delivery. • A signature will be required upon arrival of your order. • If no one is available to sign, the carrier will leave a calling card so that you may rearrange delivery or collect the item(s) from your local depot. • In the event of a non-arrival of an order we must allow 7 days from dispatch date before contacting us.
Europe** £5 + £2 for each additional item Signed For Delivery
**Covers Ireland, Germany, Italy, Spain, France, Belgium, Netherlands, Poland, Sweden, Denmark, and Austria.
• Please allow 5-7 working days for delivery. • A signature will be required upon arrival of your order. • If no one is available to sign, the carrier will leave a calling card so that you may rearrange delivery or collect the item(s) from your local depot. • In the event of a non-arrival of an order we must allow 28 days from dispatch date before we can investigate.
Rest of the World £5 + £2 for each additional item Signed For Delivery
All other countries
• Please allow 6-12 working days for delivery. • A signature will be required upon arrival of your order. • If no one is available to sign, the carrier will leave a calling card so that you may rearrange delivery or collect the item(s) from your local depot. • In the event of a non-arrival of an order we must allow 28 days from dispatch date before we can investigate.
CUSTOM CHARGES
You may be subject to import duties and taxes which are levied once the package reaches your country. These additional charges must be borne by you and we have no control over them. We cannot predict how much these charges will be. Since customs vary country to country please contact your local customs office for further information.
ACCEPTING YOUR DELIVERY
Orders will be delivered to you between the hours of 8.30am – 5.30pm, Monday to Saturday. Royal Mail cannot specify a particular delivery time within the 8.30am-5.30pm window. If no one is present to accept the delivery at the stated address the driver will leave a delivery attempt card with details of how to collect your parcel from the depot, or how to arrange for re-delivery.
